- Provide technical advice and support to customers during and after product sales. 

- Be the lead contact for customers. 

- Stay ahead of technology and business practices through workshops, research and professional meetings.

- Collaborate with consultants to provide on-site technical support for current customers and prospects.

- Provide customer solutions and technical support materials to specific customers.

- Perform complex research for product development to understand product properties and systems operations.

- Compile and analyze data for project update, working with external suppliers to test new products and technologies to make recommendations on applications.

- Organize project data and conclusions for internal and customer presentations, assist with product demonstrations and service as subject matter guide during meetings with prospective customers.

- Stay ahead of product insight and research to improve value of offerings.

- Independently handle complex issues

- Bachelor's degree in a related field. Animal Science or Animal Nutrition is a plus

- 5 years of related work experience

- Create and communicate value and solutions to customers.